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General Terms & Conditions
1. Introduction
2. Term, Fees and Termination
3. Our Obligations
4. Your Obligations
5. Intellectual Property
6. Personal data
7. Confidentiality
8. Liability and Indemnity
9. General
Definitions
Product-specific Terms
Introduction
1.1 This page contains the Product Specific Terms for various of our Services, including:
1.2 If you are receiving any of these Services, please read the applicable terms carefully, as they form part of the Agreement between us, as described in the LandTech General Terms and Conditions, unless explicitly stated otherwise on your Order Form.
1.3 Throughout these Product Specific Terms, we use capitalised terms to refer to specific definitions. This is to ensure that you can be certain of the contractual terms you are agreeing to. If such terms are not defined in the Product Specific Terms, they will have the same meaning as set out in the LandTech General Terms and Conditions.
1.4 Any references in these Product Specific Terms to "monthly" shall mean calendar months (e.g. 15 March to 14 April) and "annual" shall mean a period of 12 months (e.g. 3 December to 2 December).
LandInsight Starter
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice* | Default billing period (if not otherwise stated in your Order Form) |
---|---|---|---|
As stated in the Order Form: -Monthly; or -Annual; |
Same as Initial Subscription Period | Any time prior to commencement of next Renewed Subscription Period. | monthly in advance |
*Notice is provided via the self-serve cancellation functionality in the LandInsight Starter Service.
2. Upgrades
Using the functionality provided in our Services, you may upgrade your subscription from:
Where you choose to do so, you will be billed at the new higher rate, with a pro-rata adjustment made for the month in which you made the upgrade.
LandInsight Pro
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice* | Default billing period (if not otherwise stated in your Order Form) |
---|---|---|---|
As stated in the Order Form: -Monthly; or -Annual; |
Same as Initial Subscription Period | Any time prior to commencement of next Renewed Subscription Period. | monthly in advance |
*Notice is provided via the self-serve cancellation functionality in the LandInsight Pro Service.
2. Upgrades
LandInsight Unlimited
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice | Default billing period (if not otherwise stated in your Order Form) |
---|---|---|---|
Annual | Annual | 30 days' notice to us in writing | Annual in advance |
LandEnhance
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice | Default billing period (if not otherwise stated in your Order Form) |
---|---|---|---|
Annual | Annual | 30 days' notice to us in writing | Annual in advance |
LandInsight Free
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice | Default billing period (if not otherwise stated in your Order Form) |
---|---|---|---|
monthly | monthly | N/A | N/A* |
*LandInsight Free is a Value Add Service, for which no Subscription Fees are payable.
Community Services
1. Subscription Period and Billing. Community Services are a Value Add Service and may be provided by us to selected Authorised Users of yours, where you are a customer of eligible Services. We may invite such users directly and they will only be entitled to access the Services during the time your Subscription Period for such eligible Services are provided. There are no Subscription Fees payable for Community Services.
API Services
1. Subscription Period and Billing
Initial Subscription Period | Renewed Subscription Period | Required non-renewal notice | Default billing period |
---|---|---|---|
As stated on Order Form | As stated on Order Form | 30 days | As stated on Order Form |
2. Access to the API services
2.1 Access to the API Services is provided in accordance with clause 4.1 of the LandTech General Terms & Conditions. In addition, the following also applies to your use of the API Services:
2.2 You will not undertake any conduct within your ordinary use of the API that could cause disruption to, or impair our ability to provide, the API. We have the right to prevent actions by you and/or limit use for investigation, in the event that we identify excessive use and/or unusual activity within the API.
3. API
3.1 Any contract entered into and any transaction completed via any third-party website is between you and the relevant third party, and not us.
3.2 We recommend that you refer to the third party's terms and conditions and privacy policy prior to using the relevant third-party website. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via the API.
4. Our Obligations
4.1 Nothing in the Agreement shall make us liable for any inaccuracies, omissions, inconsistencies or mis-representations resulting from information provided by a third party and accessed through the API. You acknowledge that the API is appropriate for early stage assessment of existing planning applications and should not be relied upon for a comprehensive assessment.
4.2 We make certain commitments as to the standards of the API Services in clause 9.1 (Our obligations to you) of the LandTech General Terms & Conditions. These will not apply, nor we will be liable to you for any breach of the Agreement, to the extent caused by: (i) use of the API contrary to the Agreement, our instructions, or modification or alteration of the API by any party other than us or our duly authorised contractors or agents; (ii) where non-conformance has been caused by unsupported software or other third party services not under our control; or (iii) delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the API may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
4.3 Nothing in this Agreement shall prevent us from entering into similar agreements with third parties, or from independently developing, using, selling or licensing documentation, products and/or services which are similar to those provided under this Agreement.
5. Your Obligations
5.1 You shall:
6. Changes and Payment
6.1 You must record information relating to use of the API Services in order for royalty payments ("OS Royalties") to be made to Ordnance Survey by us on your behalf. You must pay us these associated costs for OS Royalties and overage fees, for which we will invoice you every quarter.
7. Definitions and interpretations
7.1 Throughout these Product Specific Terms and the Agreement, we use capitalised terms to refer to specific definitions. This is to ensure that you can be certain of the contractual terms you are agreeing to.
7.2 The additional definitions applicable to these Product Specific Terms are as follows:
Landfund Property Development Appraisal Platform
1. Subscription Period and Billing. The LandFund Property Development Appraisal Platform is a Value Add Service to LandFund, for which no Subscription Fees are currently payable.
2. Terms of Use. The LandFund Property Development Appraisal Platform is intended to be used for guidance only and should not be relied upon for making decisions, for which you should undertake your own assessments with assistance from professional advisors where required. Accordingly, the provision of access to the LandFund Property Development Appraisal Platform is provided “as is” with expressly no warranties of any kind, including as to accuracy or fitness for a particular purpose, to the extent permitted by law.
Website Terms of Use
What's in these terms?
These terms tell you the rules for using our website at landtech.us
1. Who we are and how to contact us
1.1. landtech.us (our “site” or “website”) is a site operated by Land Technologies Inc (a Delaware corporation) (“LandTech”).
1.2. These terms of use represent the understanding between you and us in relation to the use of our website and supersedes any other written or oral agreement in relation to its use. If you do not agree to these terms of use, then you must not use the site.
2. By using our site you accept these terms
2.1. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. In addition, when accessing our site you shall be subject to any posted guidelines or rules applicable to our site, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these terms. We recommend that you print a copy of these terms for future reference.
2.2. These terms also apply to the use of LandTech Community Services available via our site to certain users (referred to as “community services”).
3. There are other terms that may apply to you
3.1. These terms of use refer to the following additional terms, which also apply to your use of our site:
4. We may make changes to these terms
4.1. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our site
5.1. We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.
6. We may suspend or withdraw our site
6.1. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Our site is directed to people residing in the US. We do not represent that content available on or through our site is appropriate for use or available in other locations.
7. Creation of a user account
7.1. A user account can only be created when your business purchases User Subscriptions and assigns such subscriptions to Authorised Users.
7.2. User accounts may be created by us for you (when you are an Authorised User), or by you (when you are an Authorised User), depending on the Services purchased and the purchase method followed.
7.3. You may be invited to provide certain identification data the first time you log in.
7.4. We refer to the information used to create an account as “account information”. You agree to provide only accurate and complete information when creating or updating your user account information.
8. Accessing your user account
8.1. In order to access our Services and benefit from certain website services (including community services), you must login to your user account. Account information is personal and confidential. Users are responsible for keeping it secret and must not disclose it to any third party in any form or for any reason whatsoever. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user account details or password, you must promptly notify us at compliance@landtech.us.
8.2. Your user account password is modifiable within your user account. You and the organisation you represent are responsible for the use of your account information and you undertake to do everything possible to keep it secret and not to disclose it to anyone, in any form whatsoever and for any reason whatsoever. If you forget your password, you can generate a new one by using the functionality available in the website services.
8.3. You are solely responsible for the activity that occurs on your user account and will be responsible to keep your login information secure.
8.4. If you have reason to believe that a person is fraudulently using your account information or your user account, you must immediately inform us by e-mail at the following address compliance@landtech.us.
8.5. You may not use any other user account without permission. A user account may not be shared, transferred, or sold to other parties, nor are they to be used by or made available to any person or entity except the Authorised User to which it is assigned.
9. How you may use material on our site
9.1. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Subject to the rules and guidance which are displayed on our site, you may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
9.2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
9.3. Content can be used for commercial discussion but it must never be reproduced or sold for commercial gain. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
10. Using the community services
10.1. Users of the community services are granted access solely for the purposes of business use, as access is granted to such users on the basis of their organisation’s business account with us. Please note that if your organisation ceases to be entitled to community services, your access will automatically end and you will not be able to access any information contained in the community services.
10.2. You must be at least 18 years old in order to use the community services.
10.3. Content that you or others share within the community services are referred to as “user content”.
10.4. You warrant that you have ownership of (or relevant explicit permission to use) all intellectual property rights in the user content you post to the website. We do not claim ownership of any user content.
10.5. You will hold us harmless from all claims or actions brought by third parties on the grounds of an infringement of their rights, including, without limitation, publicity rights, copyrights, trademark and/or other intellectual property rights or privacy rights in your user content.
10.6. You must not post content which includes: (i) sexually explicit materials; (ii) obscene, misleading, defamatory, violent, hateful and/or unlawful content or profanity; (iii) content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right, or that is deceptive or fraudulent; (iv) content that promotes the use or sale of illegal or regulated substances, tobacco products, ammunition and/or firearms; and (v) gambling, including without limitation, any online casino, sports books, bingo or poker; (vi) or anything that we, in our reasonable opinion, object to (all of which we refer to as “objectionable content”) via the community services.
10.7. You may not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and must not post private or confidential information via the community services.
10.8. You must not create accounts with the community services through unauthorized means, including by way of example, by using an automated device, script, bot, spider, crawler, scraper or similar technologies.
10.9. You must not attempt to restrict another user from using or enjoying the community services and must not encourage or facilitate violations of these website terms.
10.10. In order to ensure the community services provide the best experience possible for everyone, if you see any inappropriate content, we ask that you use the “Report as offensive” feature found under each post.
10.11. We have no general obligation to monitor user content. We have set up a reporting tool allowing any user to notify us of objectionable content.
11. Do not rely on information on this site
11.1. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
12. We are not responsible for websites we link to
12.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
13. Our responsibility for loss or damage suffered by you:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our General Terms & Conditions.
13.1. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
13.2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
13.3. In particular, we will not be liable for:
14. We are not responsible for viruses and you must not introduce them
14.1. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
14.2. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
15. Rules about linking to our site
15.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact compliance@landtech.us.
16. Which country's laws apply to any disputes?
16.1. Any dispute shall be subject to Delaware law (without regards to conflict of laws principles) and will be settled exclusively through binding arbitration administered in St. Petersburg, Florida by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures (and in accordance with the Expedited Procedures in those Rules). Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable (non-monetary) relief from any court having jurisdiction.
Privacy Policy
Privacy Policy
We are committed to protecting and respecting your privacy. This policy (together with our General Terms & Conditions, Website Terms of Use and any other documents referred to in it) sets out the basis on which any personal data will be handled by us when you use our services. Please take your time to read this Privacy Policy as it's important for you, and us, that you understand everything in it. Then you can get to finding development opportunities! First off…
Our Services
We operate:
- www.land.tech ("UK website")
- www.landtech.us (“US website”)
- app.landinsight.io, app.landenhance.io and landfund.landinsight.io ("web apps")
- LandInsight GO ("mobile app")
- community.land.tech (LandTech Community)
Together, these form "our services".
Data Collection
This section explains the types of personal data we collect from and about you, and the sources of that data.
Data you give us
This is information about you that you give us by filling in any forms on our services or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our services or subscribe to any of our services, and when you report a problem with any of our services. The information you give us may include your name, address, email address, phone number or financial information required for billing purposes. In our mobile app or LandTech Community, this may be location data and photos in your camera roll. Please see the LandInsight GO section for more detail about this. In LandTech Community this might also include posts and pictures you share or actions on other posts e.g. likes or comments, event registration details.
Please ensure that if you provide us with another individual’s personal data, for example by using the “Recommend” function on LandTech Community, that they have agreed to you giving it to us.
Note that if you provide us with your special category data (for example, in a post on LandTech Community sharing data revealing racial or ethnic origin, political opinions, religious and philosophical beliefs or sexual orientation, etc.) by providing such data, you agree to their processing by us and our service providers if applicable under the conditions set forth in this Privacy Policy.
If you apply for a job with us, you will be required to provide us with your contact information, professional experience, educational history and qualifications, and other information that may be included on your CV. We will also ask for information necessary to complete right to work and background checks. This will be explained further to you at the relevant stage of the job application process.
Data we collect about you
With regard to your use of our services, we will automatically collect the following information:
- Technical information: the Internet protocol address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- High level data about your sessions: the full Uniform Resource Locators (URL), clickstream to, through and from our website(s) (including date and time), page response times, download errors, length of visits to certain pages, features used in our web app, page interaction information, and any phone number used to call us.
- Cookies: to distinguish you from other users, this helps us to provide you with a good experience when you browse our websites(s) and use our web app. We also use service providers who use cookies with tracking technologies in order to facilitate various features of our Services. It also allows us to improve our services. For more detail on the use and purpose, please see our Cookie policy.
Data we collect from third party sources
In common with many companies, we collect information about prospective and actual customers from public sources (such as LinkedIn or public registers such as Companies House) and from reputable providers of business information, such as Dunn & Bradstreet. This information typically includes name, job title and contact information.
Data Uses
Data you give us
We use this information:
- To provide you with the information, products and services that you request from us;
- To notify you about important changes regarding any of our services;
- Where you do not object (or, where required by applicable law, where you consent), to send you marketing communications;
- In our web and mobile apps, so you can identify your own work, such as in the site card comments and attachments;
- In LandTech Community:
- To create and manage your user account (this may be done via your existing Facebook/LinkedIn/Google account);
- To connect you, and allow you to communicate with, other users, including those close to your location using the geolocation settings on your device;
- To investigate reports about inaccurate or inappropriate content by other users.
- Where you apply for a job with us, in order to: (i) consider your application, including running interviews and assessments; and (ii) carry out right to work and background checks necessary to determine whether it is legal and appropriate for you to work for us.
Automatically collected data
We use this information:
- To ensure that our digital platforms function as intended, and allow you to receive the services you request;
- To tailor our presentation of content to you and your device;
- To administer our services and for internal operations. These include: troubleshooting, data analysis, testing, research, and statistical purposes;
- To provide you with technical support and adequately respond to individual needs;
- To allow you to participate in interactive features of our service, when you choose to do so;
- As part of our efforts to keep our site safe and secure, including preventing account abuse and detecting possible breaches.
If you use LandInsight GO, and you give us your permission to do so, we will automatically access your mobile phone camera and your location data. We use your camera to enable you to take pictures of sites and save them to your camera roll and/or sites area. You'll then be able to view the pictures in the mobile app and the web app. Meanwhile, we use your location data to facilitate the accuracy of site spotting. You can change these preferences for either of these features in your mobile phone settings at any time. You can also delete the photos from any of our services. If you don't allow us to access your location data, you'll still be able to use our mobile app but it may be more difficult for you to accurately identify a site location.
Data collected from third party sources
We use this information to improve the quality and accuracy of our customer relationship management data, and to identify prospective customers who may be interested in our services, so that we can share relevant marketing materials with them.
Data shared with third party sources
We will only share your data with the following categories of third party, and for the following purposes:
- Any member of our corporate group, which means our subsidiaries and affiliates, for the purposes described in this policy.
- Our service providers (including providers of customer relationship management, online community management software and communications software) who help us to provide our services and to perform each of the purposes set out above. Our service providers act on our instructions, and are subject to contractual undertakings that protect the confidentiality and security of your personal data.
- Third party providers of cookies and similar technologies, as explained in our Cookie Policy.
- Our regulators, including supervisory authorities for data protection, and with courts and law enforcement to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies.
- If, in the future, we sell or transfer some or all of our business or assets to a third party, or invite investment in our company, we may disclose information to a potential or actual third party purchaser of our business or assets.
Legal basis
We will only collect, use and share your personal data where we are satisfied that we have an appropriate legal basis to do this. The legal basis we rely upon may impact which rights you have in relation to your personal data (see "Your Rights" below for more information). The legal bases we rely upon are:
- Performance of a contract with you. This applies where you contract with us as an individual, and the processing of your personal data is necessary to provide you with the services, in accordance with our Product Terms and Website Terms of Use.
- Your consent. This only applies where we have clearly obtained your consent. For example, we may obtain your consent for direct marketing purposes (although note we may also rely on our ‘legitimate interests’, where permitted to do so by law). We also rely on your consent to access your camera and location data for LandInsight Go (see above). Where we rely on your consent, you have the right to withdraw it at any time (for example, by unsubscribing from marketing, changing your mobile app settings, or otherwise contacting us).
- Legal obligation. This applies whenever we need your personal data to comply with a legal obligation, for example maintaining proper accounting records of your transactions with us, or carrying out right to work checks when you apply for a job with us. We may also be under a legal obligation to share data with courts, regulatory or other governmental agencies.
- Legitimate interests. Where the above do not apply, we will have established a legitimate interest to process your personal data for a purpose described in this policy, and will ensure that our interest is not overridden by your rights and freedoms. For example, we have a legitimate interest in:
- Maintaining contact information for representatives of our corporate customers, so that we can provide our services to them and administer their accounts;
- Collecting business contact information for appropriate prospective customers and sending them relevant information about services we reasonably believe may be of interest to them and their business;
- Preventing account abuse and detecting possible security breaches with respect to our digital platforms.
Referrals
If you've been referred to our services by a friend, they will be able to provide you with a referral link so that you both can take advantage of our referral scheme benefits. As someone who has been referred to us, we only process your data once you fill in the relevant form to sign up for a free trial and/or use any of our services.
Once you've been referred to us and you choose to use any of our services, you'll then be subject to the relevant sections of this Privacy Policy so please do read them carefully.
Data retention
Our approach is to only retain personal data for as long as is necessary to satisfy the relevant purpose(s) set out in this policy, subject to the following exceptions:
- We will hold information required to maintain accurate company and accounting records (e.g. records of transactions) for 6 years, after which it will be destroyed.
- We will continue to retain personal data where it is necessary for us to establish, exercise or defend legal claims, for example to enforce our contracts or to defend claims from or involving you.
- If you apply for a job with us and are unsuccessful, we will retain your application for a period of no more than 12 months, in order to consider you for future positions.
You're able to subscribe and resubscribe from our services at any time so we will not delete your data unless you ask us to do so. However, after 12 months of inactivity we will automatically delete your account and all associated data. Please see Your Rights, for more information about this. If you would like your data deleted now, you can email us at support@land.tech
Where we store your data
We are a UK headquartered group of companies, and primarily your data will be stored and processed in the UK. However, some of our service providers store and process data outside of the UK, for example in the United States.
Your Rights
You have the following rights in relation to your personal data. Please note that some of these rights are dependent on our legal basis for processing your personal data, as explained above. Each right is also subject to exemptions, and we will inform you if we rely on one or more of these. Finally, when you make a request we may be required to take steps to confirm your identity.
- To be informed: the information detailed in this Privacy Policy includes everything related to how we use your data, both collected and given to us by you or any relevant third party.
- The right to access: you can request a copy of the data held and we will follow our internal procedures to provide you with the data that you request where we can, as required by law.
- To rectification: you can contact us to update or correct any of your information. There may be some rectifications you can carry out on your own so please check your account first.
- Right to erasure: you have the right to request the erasure of your data, in certain circumstances, by law. Within your account, there are some options for you to exercise this right without contacting us.
- Right to data portability: Where our processing is based on your consent or the performance of a contract (see "Legal basis" above), you can request to obtain your personal data to reuse with another service. When you request this, we will provide this data in a commonly used format.
- Right to object or restrict: you have the right to object to our processing of your personal data that is based on legitimate interests (see "Legal basis" above), or for direct marketing purposes, and/or to restrict as you wish. For marketing you can utilise the unsubscribe links at the bottom of our emails.
If you'd like to exercise any of these rights you can email us at support@land.tech, or via the specified contact options in our services.
As it relates to our services and the rights you may choose to exercise, there are some specifics we feel you should be aware of. You should note:
- Deleting our mobile app doesn't delete your data. If you'd like to exercise your right to erasure in this case, please contact us.
- Where your location data is linked to a photo, turning off the location permission may still mean it is held on our servers. If you would like all the location data deleted you would have to delete all your photos from our services.
- You can exercise your right to erasure through the various delete options in our services. This includes the deletion of comments and attachments in the site card. Please note, if you delete anything from our web app it deletes from the mobile app and vice versa.
If you are unhappy you try to resolve this with us first – we will do our best to help.
Contact us
We welcome any questions or comments regarding this Privacy Policy. You can address them to compliance@landtech.us. Equally, if you have a complaint you can contact us at the same address and we will try our very best to rectify the situation.
Changes to our Privacy Policy
If you disagree with the changes contained in this Privacy Policy, you should deactivate your account with our services. Please contact us if you wish to request the removal of your personal data. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any changes or updates.
Data Processing Agreement
1. Introduction
1.1. This Data Processing Agreement forms part of Agreement as defined in the LandTech General Terms & Conditions, available here.
1.2. This Data Processing Agreement is made by and between the parties to the Agreement, and is entered into upon acceptance of the Agreement.
1.3. In this Data Processing Agreement:
Sub-processor: any further Processor appointed by LandTech in connection with the Services.
1.4. Except where expressly stated otherwise in this Data Processing Agreement, terms defined in the Agreement shall have the same meaning when used in this Data Processing Agreement.
2. General Terms
2.1. Each party shall comply with its respective requirements under the Data Protection Legislation. The provisions of this Data Processing Agreement are in addition to, and do not relieve, remove or replace, a party's obligations under the Data Protection Legislation.
2.2. The parties acknowledge and agree that:
3. Data Processing Terms
3.1. Without prejudice to the generality of paragraph 2.1 of this Data Processing Agreement, LandTech shall, in relation to any Customer Personal Data which is Processed in connection with the performance by LandTech of its obligations under this Data Processing Agreement:
3.2. LandTech shall inform the Customer if, in the Supplier’s opinion, the Supplier’s compliance with paragraph 3.1 (a) of this Data Processing Agreement would breach Data Protection Legislation. LandTech shall be entitled to suspend execution of the instructions concerned, until the Customer’s Data Protection Officer (or such other person notified in writing by the Customer to the Supplier) confirms in writing that such instructions are lawful and are to be followed.
3.3. The Customer specifically authorises the use by LandTech of each of the Sub-processors listed in Annex 1 to this Data Processing Agreement, and generally authorises LandTech to make changes to its use of Sub-processors (including by appointing new Sub-processors). The authorisations granted by the Customer are subject to the conditions of paragraph 3.4.
3.4. LandTech shall:
4. International Transfers
4.1. The Customer authorises LandTech to transfer Customer Personal Data (or permit any Sub-processor to transfer Customer Personal Data) outside the European Economic Area, the US and the United Kingdom, as necessary to provide the Services. LandTech shall ensure that any such transfer complies with the Data Protection Legislation, including by (where necessary) ensuring that:
4.2. Where the Customer is established in the European Union and where the UK is, for the purposes of GDPR, a third country that does not ensure an adequate level of data protection (and therefore transfers of Personal Data between the Customer and LandTech would constitute restricted transfers for the purposes of Chapter V of the GDPR) (“Restricted Transfer”), Module Two (Transfer controller to processor) and Module Three (Transfer processor to processor) of the Standard Contractual Clauses shall hereby be incorporated into this Data Processing Agreement by reference, with effect from the commencement of any Restricted Transfer. For the purposes of the Standard Contractual Clauses:
Annex 1 - Sub-processors
Supplier Name | Purpose (general description for information purposes only, not binding) | Website |
---|---|---|
AWS | Hosting | https://aws.amazon.com |
Auth0 | Login | https://auth0.com |
Papertrail | Logging | https://www.papertrail.io |
Mandrill | https://mailchimp.com | |
Mailchimp | https://mailchimp.com | |
Intercom | Customer Support | https://www.intercom.com |
Annex 2 – Technical and Organisational Measures.
To download our Technical and Organisational Measures click here
Acceptable Use Policy
1. During your use of the Services you shall not do anything that:
2. We reserve the right, without liability or prejudice to our other rights to you, to disable you or any Authorised User's access to the Services for any breach of this clause.
3. You shall not:
4. 'Fair usage' applies to using our Services for your legitimate business purposes and not using the Services or User Subscriptions in ways in which they are not designed. This may include but is not limited to:
5. Fair usage will be determined in our sole, but reasonable, discretion. If you have a specific use of the Services in mind that you think may not be considered 'fair usage' please ensure that such usage is specifically provided for in the Order Form or otherwise agreed with us in writing.
Cookie Policy
Information about our use of cookies
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer or device's hard drive.
We use two types of cookies on our website - session cookies and permanent cookies.
• Session cookies are stored for the time you use the website and are deleted when you close your browser.
• Permanent cookies are stored on your device for a certain period, usually indefinitely, or until you manually remove them.
We use cookies when you visit and use the site, login to your user account and when you open email from us.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e-billing services. These cookies cannot be turned off and you do not need to consent to these cookies.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our site and in playing videos embedded in the webpages. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting/tracking cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
LandTech Community uses the following third party cookies:
• Required cookies - These are essential for critical functionality to work on the platform. These cookies cannot be turned off and you do not need to consent to these cookies.
• Functional cookies -These enable functionality on the platform. Deactivating these may result in some features not being available to the user.
• Tracking cookies - These are used to gather analytics on user behaviour on the platform in order to make improvements to the user experience.
When you visit LandTech Community having not previously consented to the cookie policy, you will be able to allow or reject functional or tracking cookies.
Please note that third parties (including, for example, advertising networks, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. If you require more information, you can visit www.allaboutcookies.org.
Please also see our privacy policy for more information on how we use your data, or feel free to ask any questions to compliance@landtech.us.
Anti-Bribery & Corruption Policy
1. Scope
1.1. All employees, contractors and any person or body acting on behalf of Land Technologies Inc. (Company) or any of its subsidiaries will be within the scope of this policy.
2. Responsibilities
2.1. The Head of People is responsible for ensuring all employees and associated persons are familiarised with this policy as part of their induction process and for ensuring this policy is kept up to date.
2.2. Employees and, where applicable, associated persons, are required to fully read and comply with the provisions of this policy
3. Principles
3.1. The Company prohibits employees or associated persons from offering, promising, giving, soliciting or accepting any bribe. The bribe might be cash, a gift or other inducement to, or from, any private person or company, regardless of where the employee or associated person is situated.
3.2. This prohibition also applies to indirect contributions, payments or gifts made in any manner as an inducement or reward for improper performance, for example through consultants, contractors or subcontractors, agents or sub-agents, sponsors or sub-sponsors, joint-venture partners, advisors, customers, suppliers or other third parties.
3.3. The Company permits corporate entertainment, gifts, hospitality and promotional expenditure that is undertaken:
This is provided that it is:
4. Procedure
4.1 Particular care must be taken to ensure that all Company records are accurately maintained in relation to any contracts or business activities, including financial invoices and all payment transactions with clients, suppliers and public officials.
4.2 Records of all corporate hospitality, entertainment or gifts accepted or offered must be accurate, detailed and be up-to-date.
4.3 Employees and, where relevant, associated persons should submit requests for proposed hospitality and promotional expenditure well in advance of proposed dates to their Line Manager who will then forward this request to the relevant department.
4.4 Requests for proposed hospitality and promotional expenditure must include:
4.5 Any suspicions of, or actual attempts of, bribery or conflicts of interest must be reported to the Head of People and/or the Chief Executive Officer. If in any doubt as to whether or not a potential act constitutes bribery, the matter should be referred to the Head of People and/or the CEO.
4.6 Any direct or indirect request for payment by a public official must be detailed in writing by said public official. If the public official refuses to give these, this should be reported immediately to the Head of People and/or the CEO.
4.7 Employees who report instances of bribery in good faith will be supported by the Company. The Company will ensure that the individual is not subjected to detrimental treatment as a consequence of their report. Any instances of detrimental treatment by a fellow employee because an employee has made a report will be treated as a disciplinary offence.
4.8 The Company will fully investigate any instances of alleged or suspected bribery. Employees suspected of bribery may be suspended from their duties while the investigation is being carried out.
4.9 The Company will invoke its disciplinary procedures where any employee is suspected of bribery, and proven allegations may result in a finding of gross misconduct and immediate dismissal.
4.10 Where necessary to do so, such as for legal compliance, the Company may report any matter to the relevant authorities and provide assistance to the relevant authorities in any subsequent prosecution.